Category Archives: Information Technology

Integrating Event/Incident and Problem Management

Change, Change, Change. What needs to change as IT organizations move towards sophisticated virtualized infrastructure? Event/Incident and Problem Management integration of course! We have been conducting polls of our customers and of IT professionals at technology trade shows for the … Continue reading

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Advances In Computer Technology In The Last 20 Years

A computer is a machine that manipulates data according to a list of instructions. The first devices that resemble modern computers date to the mid-20th century (around 1940 – 1945), although the computer concept and various machines similar to computers … Continue reading

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Staying Private With Online Web Proxies

Today, there are many threats present on the Internet that could damage your computer system and could steal and abuse your personal information. With ever more viruses, Trojans, and various other threats appearing, the Internet it is becoming a very … Continue reading

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Handle Fragmentation to Mitigate Performance and Reliability Risks

Astute risk management defines success in the insurance industry. Premiums charged to the company’s customers reflect that relation of risk to profit, while the riskiest ventures are avoided entirely. Translating risk to the IT world would likely bring security software … Continue reading

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How to Increase Your School’s IT Budget

The life of IT staff in the Education sector is so often focused on squeezing every last drop of life out of every hardware and software project. You need to run lean and mean, and simply can’t afford indulgences or … Continue reading

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Q&A with Doug McClure asks if BSM Lite is the Answer

Doug McClure, Senior Managing Consultant for Business Service Management (BSM) and IT Service Management (ITSM) for the IBM Software Services for Tivoli (ISST) team at IBM Tivoli (part of Software Group (SWG)) answers questions on Business Service Management (BSM)”lite.” He … Continue reading

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Q&A with Doug McClure: What Makes Business Service Management Successful?

Our initial Q&A with Doug McClure, who took some time to answer some strategic questions on Business Service Management (BSM) Lite. Doug shares his thoughts on BSM and Configuration Management Database(CMDB) strategies for companies and how his stint in the … Continue reading

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Can You Believe It? With the Financial Markets in Turmoil, the Hosting Industry Continues to Thrive!

I am participating in the 4th annual Hosting Transformation Summit in sunny Las Vegas today and have just listened to some heartwarming news from Dan Golding the head of Tier1 Research. Dan kicked off the morning with his Keynote “Managed … Continue reading

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What Is Anonymous Surfing

Anonymous surfing is simply the ability to browse the World Wide Web but having your identity hidden from the outside world. From the outside world I am referring to the websites you visit. You identify can be hidden successfully by … Continue reading

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Keep Protecting Your Privacy Online

This article is aimed at people that wish to keep their Internet activities as private as possible. With all sorts of viruses and spyware, keeping your Internet activities private is no longer just desirable, but a necessity. So how is … Continue reading

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