Category Archives: Communication
How Well Do You Do Performance Appraisal Interviews?
Human Resource Departments have become very competent at designing excellent performance appraisal processes and documentation. They contain goals and objectives, inputs and outputs, competencies and areas for improvement, all rolled up in a performance contract. No wonder that managers complain … Continue reading
Do you Hold People Accountable for Performance?
Do you have a manager who storms into your office to tell you what he thinks has gone wrong and how he wants you to fix it? When he has gone, without asking you what you think of the problem … Continue reading
How Communication Skills Can Be Used To Avoid Conflict In The Workplace
Conflicts in the workplace can lead to rifts, a reduction in productivity and a multitude of human resources issues. These conflicts can often be accounted for by lapses in communication at the most fundamental level and if left unaddressed, can … Continue reading
How To Save Your Business
We’re probably mid way through the greatest recession/ depression our generation will ever see, fact. If you’re running your own business I want to ongratulate you for having the iniative to get it going in the first place. Initiative is … Continue reading
Emotional Intelligence In Modern Management Training
Becoming a competent manager takes a diverse set of skills from understanding the intricacies of running a profitable business to having a rapport with clients and employees. There are a multitude of management training programmes available that offer a comprehensive … Continue reading
Customer Care and the Flight of the Ostrich
I love Wikipedia. It’s great for confirming or denying facts, pseudofacts, rumors etc. I was curious this evening about ostriches. Specifically, whether ostriches really bury their heads in the sand to avoid facing things. This is what I found: “Contrary … Continue reading
Top Tips For Presenting With Confidence
Whether it is a sales presentation to a client, an internal interview for a promotion, or a meeting you are chairing, presenting with confidence is an essential quality for success. The common misconception about presentation skills is that they are … Continue reading
The Pursuit of Your Happiness
The topic of happiness is a major theme these days for individuals and business. You can read about how to get to happiness in business and self improvement blogs, in business and consumer magazines, and now talk show hosts are … Continue reading
Discover The Industry Secrets And Make The Media Work For You
The media is a powerful force that can work positively or negatively for a company. The way in which a company handles, or communicates with the media is essential for success in today’s marketplace; from an individual product launch to … Continue reading
Business Cards Turn Out Top As A Networking Tool
They do say that it is a dog eat dog world out there when it comes to competing for business. From window cleaners to Ferrari dealers, there is a need to beat your rivals and be top of the game. … Continue reading